|Please read the following
important shipping instructions regarding preparing your laptop/notebook and
1. Properly packing your laptop is extremely important. As a general
guideline, use a box with at least a 2" air gap between the laptop and the
box on the top, bottom and sides of your laptop. Fill this air gap with
packing popcorn, bubble wrap, or similar protective material. It is
advisable to bubble wrap your laptop and then use protective popcorn to fill
in the remainder of the air gap. The packing material should fill the entire
2. Include your laptop battery and AC adapter in the
box. Sometimes one of these items can be the cause or have caused the error
you may be experiencing. Also, when including the AC adapter, place the
adapter on the side of the computer (not on top); this will prevent possible
top pressure of the box to crack the display on the laptop. Also pack a copy
of your repair request in the box so that we can easily identify your laptop
when it is received.
3. Adequate carrier insurance should be purchased to
protect your equipment from damage during shipping. Note: Even if you insure
an item with a carrier, if the item was not packed properly, you will not be
able to obtain a claim from the carrier. Please consult with your carrier on
adequate packing standards.
4. The animated illustration is of a well-packed
laptop for shipping. The animated box above is available for purchase from
FedEx. If you utilize FedEx Express service, the box is provided free of
5. There are many shipping alternatives for your
laptop. You can call FedEx or UPS, who will come to your home or business to
pick up the laptop (residential pickups include an extra fee), or you can
drop your laptop off at the Post Office or FedEx or UPS shipping outlet.
These outlets will have proper packing materials if you don't have them.
6. After receiving approval for the repair request,
address and ship the laptop to the following address. Please be sure to
include a copy of your repair request form in the box when you pack your
laptop for shipping.
Ship computer to the address below:
Korrect Technology, Inc.
One Crown Center
1895 Phoenix Blvd
Atlanta, Georgia 30349
Complete Laptop Repair Request Form
View Current Laptop/Notebook Repair Rates